1. The estimated arrival times are taken directly from information provided by our couriers. These are estimates only, MPA are not responsible if this varies.

2. All deliveries will require a signature on receipt. When signing for a delivery you are accepting the item in the condition it arrives. Please ensure you check your item before signing for it, as we cannot be held responsible for the condition of an item once it has been signed for and accepted. If your neighbour signs for the item whilst your away, we will give you 48 hours grace period to inform us if the item is defected.

3. In exceptional circumstances, we reserve the right to use alternative couriers.

4. Saturday deliveries are at the discretion of the couriers, it is our experience that in most cases they do choose to deliver to residential addresses on Saturday mornings.

5. If goods are returned to us because of a failed delivery for any reason, the carriage cost is not refundable. We reserve the right to charge for any extra carriage costs incurred to re-send goods.

6. Missing or delayed items: Please note that we will need to wait 10 working days before being able to trace, replace or refund lost items.

All orders sent outside of the UK and EU are shipped on a DDU (Delivery Duty Unpaid) basis and may be subject to local customs import duty which is charged on the value of the purchase. Payment of these fees is the sole responsibility of the customer. For example, customs duty must be paid on all orders over $180 when shipped to the United States.

Payment of the duty charge is necessary for the release of your order from customs on arrival to your country.